We find the billing errors. You keep 90% of what we recover.
Carrier invoices contain an average 4–8% billing error rate. Parcelroo Recover™ audits your invoice history, identifies every overcharge, and manages the dispute process — on a pure contingency basis. No recovery, no fee.
From invoice data to recovered cash in four steps
Connect your invoice data
Upload invoice exports or connect directly to your carrier portals. We support EDI, CSV, API, and direct carrier integrations.
Automated audit engine runs
Our AI scans every line item against your rate agreements, carrier tariffs, and billing rules to flag errors and overcharges.
Dispute documentation generated
For every identified error, we generate carrier-ready dispute documentation with supporting evidence and recovery amounts.
Recovery credited to your account
Carriers issue credits or refunds. We invoice 10% of the recovered amount. You keep the rest.
The billing errors carriers don't advertise
Carrier billing systems are complex, and errors compound across millions of shipments. Most enterprise shippers have no systematic process to catch them — which is exactly why they persist.
- Accessorial charges applied without service delivery
- Dimensional weight miscalculations
- Duplicate invoice entries
- Contract discount misapplication
- Fuel surcharge calculation errors
- Address correction fees applied in error
- Residential surcharge on commercial addresses
- Delivery area surcharge misclassification
Frequently asked questions
How does the 10% contingency pricing work?
We charge 10% of the amounts we successfully recover from carriers. If we identify $500K in billing errors and recover $480K, our fee is $48K. If we find nothing recoverable, you pay nothing.
How far back can you audit?
We typically audit 12–36 months of invoice history. Most carriers allow disputes within 180 days of invoice date, though some contract compliance claims have longer windows. We'll assess your specific situation during onboarding.
How long does a recovery audit take?
Initial findings are typically available within 2–4 weeks of receiving invoice data. Full dispute resolution with carriers takes 30–90 days depending on carrier responsiveness and dispute complexity.
Do I need to involve IT to get started?
No. We support invoice uploads via CSV, EDI, and email export — no API integration or IT involvement required. For clients who want direct carrier portal access, we provide a simple setup guide.
"I just finished reviewing 6 months of your carrier invoices. I found $38,400 in recoverable billing errors — duplicate residential surcharges, incorrect DIM weight calculations, and address correction fees that don't match your records. These are all disputable. I can generate the documentation right now."
Available on Professional $299/mo
- Invoice recovery
- Contract analysis
- AI Advisor (Ask Roo)
Ready to find out what your carriers owe you?
Most enterprise shippers are sitting on 12–36 months of unrecovered billing errors. A recovery audit costs you nothing unless we find something.